|
Bank of Scotland have always delivered a very high service level. The new format maintained this ethos and added in a stronger communications story that clearly highlighted self service areas and raised customer awareness of the full range of products and services.
The open TCR counter featured both standing and seating options for customers, giving a greater degree of flexibility for staff and a more friendly approach for customers.
Want to know more? Call 020 7375 3818 or email info@mworldwide.co.uk
| 
